ENGINEERING
“ Let ’ s take a deep dive into the detail of how to track , measure and improve productivity ." through digitisation ”
MARK HUGHES RVP OF UK & I , EPICOR SOFTWARE
Why should productivity be tracked ? This isn ’ t a trick question , nor is the answer simply to improve productivity . It ’ s a little more complex than that and it helps to have clear objectives to begin with . When approaching tracking productivity initially , there are two key objectives .
Firstly , analyse differences , nuances and anomalies in your existing processes . For example , this could mean looking into why one employee might be skipping a step in a process , while another proceeds more quickly but makes mistakes which must later be corrected . Or perhaps your business has several locations , with one consistently completing routine tasks quicker than the other , such as picking and packing stock in a warehouse . What does each location do differently ?
Secondly , locate obstacles and expose inefficiencies . When employees are skipping a step , are they missing something they need , perhaps equipment or training ? An employee ’ s to-do list may well be full of tasks that they view to be unimportant , or which detract from their jobs as a whole . As somebody managing this , it ’ s important to be non-judgemental in your approach , so that employees are as open as possible — allowing for greater understanding of what is driving efficiency or lack thereof .
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