Efficiency metrics are straightforward and easy to spot . They might take the form of ‘ lines per hour ’, for entering orders into a system , or ‘ items per hour ’ for picking them and delivering them . Comparison within the parameters of an efficiency metric makes assessing productivity differences between employees far simpler .
Comparing more than one differing metric with each other directly can be tricky , but taken together they can paint a useful picture for your business . So , returning to the warehouse as an example , a manager should be tracking a top-line output metric such as percentage accuracy of inventory — as well as efficiency and output metrics for each task that affects that accuracy . By making a greater effort to track and log all of the processes taking place , errors can be reduced in picking , packing , shipments and paperwork .
The most accessible way to consolidate all of this new tracking data in one place is to digitise — invest in a quality software platform where employees can log activity .
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