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Just 37 % of those surveyed rated their organisation as having a high level of trust , while 93 % reported a basic level ( average or above ) of trust . Organisations with the highest levels of trust reported millions of dollars worth of benefits . These benefits include lower voluntary turnover that would otherwise be spent on staff saving up to $ 750,000 , fewer missed schedules resulting in gains of up to $ 4mn a year , higher levels of repeat business driving gross margins 2-7 % higher and , by creating a secure environment , the majority of high trust firms ( 51 %) would retain all staff even without a confirmed pipeline of work .

APRIL 2020