73

Consistency fosters trust . Across project planning , building , close out , and lessons learned meetings , organisations with the highest levels of trust are significantly more likely to take a consistent approach to their work . Consistent processes ensure that employees know what to expect and what is expected from them from project to project . Internal communications are similarly consistent . When requests are clear , employees understand what ’ s desired and can focus on completing the task , while managers can be confident about the outcome – fostering trust on both sides .

www . constructionglobal . com