due course , the same technology will be used even to respond in real-time to meet a customer demand . Furthermore , MTR is providing real-time service information to their customers , such as when the next train is due to arrive , and plans to expand its offerings to include how crowded trains will be and which carriages have space available .
This real-time information is even available for very frequent services , Kam explains . “ On many of our lines , our train service frequency is already at a few minute intervals . However , our customers still want to know when the next train is coming ,” he says . This use of data not only allows MTR to help its customers plan their journeys ,
1975
Year founded
$ 53.9bn Revenue in HK dollars
47,327
Number of employees
Intelligent Inspection Robot
91
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