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“ Becoming IMS certified …
brought us up to a completely different level ”
– Harry Sunner , President instinct was to adopt what works – for example as part of the lean initiative , the plant had modified the assembly line to single-piece flow and needed to configure its ERP system to support that process . Now , instead of having batches of parts sitting around in boxes waiting for hours to be used , the parts are brought to the line as needed .
Changing the company culture was another matter . “ We wanted quality , environmental practices and efficiencies but we didn ’ t know how to drill that down into a 300 strong workforce . How do we get people on the shop floor to share our vision ?” asked Sunner .
The route decided on was to acquire ISO accreditations , not at the time commonly found in the industry , starting with the international quality standard ISO 9001 and moving on to the environmental standard 14001 and OHSAS 18001 which governs health and safety practices .
In 2011 these three accreditations qualified Durabuilt to become the first and still the only window and door manufacturer in Canada to
116 August 2017