to ensure call quality .” This end-to-end development forms the crux of what makes Star2Star so valuable in today ’ s market : it ’ s a company that wants to provide great value to its customers by bundling services together and scaling the product to suit their business needs . And its approach seems to be working : Star2Star has an impressive 99.4 % customer retention rate amongst its thousands of clients , a sure indicator of the perceived quality of its services .
With the need for reliable communication networks growing rapidly as more workforces settle into working from home , Accardi views remote working and business continuity as paramount to the company ’ s vision for the rest of 2020 . “ Thankfully , Star2Star is a very financially healthy organisation . Our mission this year is to help other companies that are going to struggle ,” she says . Identifying the assistance of other businesses and organisations is characteristic of Accardi ’ s approach and representative of Star2Star overall . Its flexibility , diversity and tech expertise packaged with a highly customer-oriented approach has already earned it acclaim and is sure to build a strong reputation in the North American communications sector . “ We have solutions for every business , big and small ,” Accardi concludes . “ We believe what we offer is far better than what customers could get piecemeal or even in bundles from other competitors . We ’ re focused on doing everything we can to help companies as they deal with the new challenges of remote working .”
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