Construction Magazine December 2014 | Page 22

management / planning
Invest in construction management software
inevitably to much more up to date and accurate information . Information that can be shared with all parties through effective communication .
Don ’ t be the last to find out We ’ ve all had the experience of telling an employee something they should have known , but didn ’ t . From ill-informed client facing staff to in-thedark “ back office ” personnel , it creates a poor impression if a company ’ s staff don ’ t know things their customers do .
It is therefore essential to communicate changes or developments throughout your company , allowing staff to appear professional and knowledgeable during client-facing conversations .
Keeping staff in the loop will also improve their motivation and sense of loyalty to the company . In turn helping to minimise the headaches of staff turnover and recruitment .
22 December 2014