USA
will also help enhance its CI capabilities . The use of process mining within the project will enable Pella to get even more out of its data and provide key insights as to how the business can be improved long-term .
“ Celonis extracts our data , which includes time stamps , system flows , work flows and all the data that comes within the applications and creates an accurate view of how processes occur within our systems ,” explains Hassman .
“ For example , it maps out
“ The whole service experience from a digital perspective is where the industry lags ”
– Rick Hassman , Chief Information Officer
exactly how a purchase order is created , how requisitions created it , and how a purchase order is then evolved from the requisition . It also details how it ’ s released , how it ’ s received and how it ’ s paid .
“ It creates an encompassing view of our efficiencies . When we deviate from a process , it shows what ’ s causing that . It ’ s a ‘ lean systems ’ view of where we have inefficiencies
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