Construction Magazine February 2020 | Page 135

It takes a solid understanding of each client ’ s technical , financial and operational goals to dig into the details of what ’ s being offered from various proposals . It ’ s about making sure our client is entering into a partnership with a service provider that meets their current and future needs most closely .”
This wide base of knowledge allows Savills to build client trust . IT knowledge is increasingly important ; real estate and IT are now interwoven thanks to phone systems , cloud computing and network services . An often-overlooked element of cloud migration , for instance , is the effect it will have on network connectivity . By providing a strategic planning process that does a full technical and operational assessment , the company mitigates these challenges . Zilla notes : “ It creates trust and a partnership . Decisions are made by the entire organisation , which helps solve problems as they come up through objective , data driven analysis . The need for deep IT and financial knowledge is a must .” Client trust is important as many transactions between Critical Facilities and clients are long term , lasting 12-24 months . “ There is nothing
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