PELLA CORPORATION
its service delivery . Pella ’ s longstanding partnership with Oracle has seen the company counteract such complexities and transform its IT infrastructure to guarantee increased flexibility and scalability for future growth . This has also filtered into a complete transformation of several of Pella ’ s departments ; from manufacturing , order processing and finance to its CRM and customer service systems .
Disruptive technologies The implementation of a continuous improvement culture ( CI ) at Pella in the early 90 ’ s , mixed with the data analytics and customer feedback provides a multitude of strategic advantages and feeds into Pella ’ s overall brand strength . “ It allows us to be more agile and react to the industry needs , and provide a deeper and more service focused experience ,” reflects Hassman .
Pella ’ s partnership with Munich-based B2B SaaS startup Celonis
60 January 2018