MIDDLE EAST responsible for supplying high quality machinery , commercial vehicles , and industrial and heavy equipment to the Saudi market . Alongside this it also provides best in class aftersales support throughout the life cycle of the equipment . Its product range consists of dump trucks , dozers , excavators , wheel loaders , motor graders , telescopic handlers , and concrete delivery trucks . The company has also made recent entry into the generator market .

Chishti explains : “ Customer care is central to our business . We endeavour to become our customers ’ preferred partners , supporting them through the life of their equipment . Our scope includes initial consultancy advice on the type of product they should buy or rent , proposing financing solutions , service agreements , onsite repairs ,

operator training , technical training , immediate availability of parts and more . Our customer support standards ensure best in class uptime , thereby providing optimum utilisation of the equipment .”

Chishti adds : “ We recently moved into our state-of-the-art facility , which spreads over an area 17,000 square metres in Jeddah . The facility is designed to ensure optimal productivity , workflow efficiency and increased flexibility . It also has a training centre which helps us give young Saudi talent the opportunity to experience and be part of a specialised work environment . We are also proud to say that our facility is currently rated the world ’ s largest by Komatsu . A similar facility is under construction in Riyadh .”

Abdul Latif Jameel Machinery

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