day to day operations have to be simply designed to allow smooth work flow .”
Strong leadership and committing to deliver on objectives are something which Elabd stresses as essential . This should be coupled by having a good internal networking , alignment and strong communications .
“ To tackle our challenges , we undertook a six-strategy plan . First , we needed to understand our customer needs , develop our KPIs , set the goals , design the structure , re-defining our culture as procurement and finding the right people , skills and systems ,” he explains .
“ For our KPIs , we asked different departments , companies and business units on their expectations from procurement . We had 12 questionnaires sent out and based on the findings , came up with the goal of “ 10 in 10 through Smart Buying ,” which means 10 % savings in 10 years .”
Through the strategy , the organisation has overhauled its structure mix between centralisation and decentralisation . Adopting the approach of appointing the Right Business Partner , who takes the lead in sourcing strategies , tending and contracting for the Business Unit ( BU ), the move has ensured a single point of contact across the organisation .
“ The Business Partner also works alongside the Business Units ’ CEOs and Head of Pro-
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