SUPPLY CHAIN
its clients . Langley explains : “ This is really helping us move from the perception that we are just doing the buying and getting a couple of quotes . Supply Chain Solutions is moving from the back office to the executive level and creating major value .
“ Support from our Suppliers has also been key . Suppliers such as SBM and Securitas have been open to the changes and different way we want to work with them . From better alignment of incentives through the use of outputs based pricing to increased operational performance management reporting .”
CBRE has set in motion a supply chain-led transformation that will enable it to become more intimately involved in the operations of its clients , while simultaneously hardwiring excellence across the entirety of its operations . Langley concludes : “ Most of my career I was a negotiating category manager . I used to do the deal and didn ’ t care about the buying process .
“ What I realised at Citi is that if you don ’ t have supply chain operations working with you , you have a lot of leaking of spend and a risker supplier base , which will cause the best category and negotiation strategies in the world to crumble .”
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