USA we ’ ve had to find ways to duplicate ourselves or delegate responsibilities ... We hired a bunch of people to leverage their skills and resources to allow us to do that
– Spencer Myers , Director of Construction
engineers become a huge plus for us .”
This naturally results in an immensely happy workforce . “ Employee satisfaction is huge when you actually get to do the job versus being paid to babysit someone else ,” Yetman adds . “ You also round up your skill set which makes you more marketable .”
This also has a positive effect on the customers . “ Happiness is like
a cycle ,” Yetman continues . “ If the customers are happy to see you every day and they complement you , you feel better about your work which makes you want to do better for your customers . It becomes this neat virtual cycle where they ’ re very happy about the environment , and employees are happy being here for the same reason .”
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