ROSENDIN ELECTRIC
“ The key to building a great firm with a great team is having great clients that allow you to do that every day ”
– Bill Mazzetti , Senior Vice President inescapable , and in all ways healthy . There are a wide number of other people out in the market who could take on a job that you are chasing . But when it comes to what separates Rosendin from others is the integrity of the business .
“ If we tell you it ’ s going to cost a dollar , it ’ s going to cost a dollar . Or should we suggest any one of several courses of action , they will be viable , with proper cost , schedule and risk attached to them . It is about arming our clients with the information to make the right decision for themselves . This is in our DNA . Clients reach out to us because they want a peer who is sophisticated and forthrigth ,” says Mazzetti .
This “ straight shooter ” approach is something that Mazzetti firmly believes in , but admits in some instances has lost potential customers . “ The buying process and experience varies widely in construction , as it does for all commercial endeavours for that matter . But when you are trusted with hundreds of millions of dollars of your client ’ s capital , and in all cases , being further trusted to deliver a strategic asset absolutely vital to their business , there is no room for nonsense and not having a crisp , truthful and sober approach to it all .”
Integrity , and bringing out the best behaviour in people to generate a more beneficial relationship with a client , is a mindset that is coached throughout the business from the CEO on down . It is this approach that has allowed Rosendin to retain customers over the years , a level of trust and respect but also safety in the knowledge that the company will be the best for the job .
“ There ’ s a saying I have , ‘ I worry
60 March 2017