Construction Magazine May 2016 | Page 57

MIDDLE EAST values is that we are a family company and we want employees to feel part of the Schindler family .
“ To attract , retain and motivate our employees we have a solid training plan , which encourages job rotation ; we have a retention plan for loyal employees company with a rewards package .”
Competitive strategy Many companies would become complacent with such an established and developed offering as Schindler , but it is keen to remain in control of its destiny and therefore has a number of initiatives in place to keep ahead of its competition . An example of this is its willingness to utilise technology to facilitate communication ; via its Field Link platform , engineers are able to utilise mobile technology to order parts and liaise with the company call centre .
Napoli adds : “ Technology is , of course , a clear success factor in our operations to differentiate our product and services from the competition . Lately , we have invested a lot in terms of digitalisation . “ We have
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