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stewardship and community . These are the values that truly define Miller Electric Company , values that Brown works tirelessly to instil into everything the company does both internally and externally .
“ Trust is really the core foundation of everything . The company is very transparent – we work open book with clients to ensure we are working towards the most cost effective approach ,” he says .
This applies to employees as well . Miller Electric Company actively shares financial statements internally , so all employees are “ in the loop ” as to the company ’ s status .
“ It ’ s the same with vendors , we want to establish open trusting relationships with them . We don ’ t want to be treated as a commodity , so we don ’ t treat vendors as a commodity ,” Brown adds .
Safety and quality are “ the price of admission ” to Brown , but he is keen to stress that the company must focus on these elements in order to remain in business and these are still values Brown believes are core to the business .
David Long
President
“ You can have all the trust in the world , but without a safe and quality operation – you have nothing ,” he says .
One of the more important areas , and one that is close to the Brown ’ s heart , is stewardship . As a thirdgeneration family business , Brown sees his role as “ borrowing the company from the next generation . We are stewards of our clients and their money , but we are also stewards for the future generation .”
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