on sending others to the site if they so choose . At the other end of the spectrum , if it suites , once individuals have been inducted into the site they can show up 24 / 7 and we don ’ t need to get in their way .”
The data centres are fitted with business lounges for customer staff to have somewhere comfortable to relax and recharge at any hour of the day or night , alongside quietrooms , meeting rooms , private office space and everything you might expect in a client-focussed office environment , but not so much in a large-scale data centre .
None of NEXTDC ’ s core data centre staff are outsourced , everyone from the engineering team all the way through to customer service representatives are on the payroll . “ The person you see when you walk through the front door might at first appear to be a security guard there to check you out , but they ’ re really not ,” says Cooper . “ They ’ re primarily there to help and assist , a concierge if you will , and most importantly are first and foremost there to say
My previous role was a
GLOBAL ONE , so I could see what was happening in North
America and Europe .
THE CLOUD WAS COMING , the enterprise was shifting and I COULD SEE WHERE MICROSOFT ,
GOOGLE AND OTHERS WERE GOING
– SIMON COOPER , CHIEF OPERATING OFFICER
56 May 2017