WILSONART
178 number of different variations is almost unimaginable . Before introducing this technology Wilsonart was achieving accuracy in the low to mid 80 ’ s , but is now above 95 % in terms of identifying exactly what design-pattern-texture it is manufacturing . This helps with shipping the right products to the customer , which resulted in an increase in customer satisfaction .
Digitizing business processes remains a priority , and good progress has already been achieved by barcoding all products as they come off the line , so distributors can use the same to receive in their systems . Millions of transactions and dollars across the enterprise have been automated both in upstream and downstream processes using IBM ’ s Datacap and BPM tools . Implementing these tools is about maximizing automation and realizing its benefits internally , and sharing / extending the solutions to customers as well . Wilsonart works with customers to help minimize manual touches as transactions flow through the supply and demand data chains , providing universal benefits .
Five years of technology development and execution for Wilsonart ’ s IT team has added significant value to the company . But the hard work is far from over . The IT function is constantly looking to gain a competitive edge , meet the changing customer needs , invest in global expansion programs , and help the
NOVEMBER 2018