Construction Magazine October 2014 | Page 253

AUSTRALIA
Safety is our number one priority .
While Saunders is integral to the success of the company , Hiflow as a whole stands tall and was even named an ARBS Outstanding Service and Maintenance Provider in 2012 .
Wholly Client Focused The company is known for its outstanding service , as they aim to always exceed expectations . Everything they do is client focused and the direction of their innovation is steered toward providing better service . They aim for quick turnaround times without sacrificing quality . To ensure this happens , the company has employed an innovative system called HITRAC , a tracking system that offers maximum transparency for the client .
“ In today ’ s marketplace , clients want information , data , and service quick and for us as a business , we identified an opportunity to provide that service by introducing HITRAC ,” Saunders explained . “ Our guys have mobile reporting with the iPads out on site . They can upload all the information , they can take
www . hiflow . com . au 253