MAIN STREET RENEWAL

Of course , it wasn ’ t always this way . When Main Street Renewal entered the single family residence ( SFR ) industry in late 2012 , the contractor mentality was standard across the renovate-to-rent platform . The practice consisted of obtaining multiple bids for a single project , and whoever came in the cheapest , was usually awarded the job . After the project was completed , the vendor would return to the pool for the next round of bidding with no guarantee of future work . Supply chain principles and processes remained obscure in an industry that had become comfortable with the status quo .

With any successful business , sustainability lives and dies in the margins . Profit margin is the most discussed measure in the public space , but cost control is not the only factor that drives Main Street Renewal ’ s business model . Equal importance is placed on both quality of product and the ultimate margin , time . Cost , quality , and time form what Mike Cavanaugh , Senior Vice President of Supply Chain , calls the triangle of success . Each key measure occupies a single corner of the triangle and is positioned at a 45 degree angle from one another as a reminder that if one side breaks symmetry , the triangle , as well as success , becomes skewed . In the early stages , Main Street Renewal had standardised materials ( granite , carpet and paint , for example ) at a set price to create a uniform aesthetic within their properties . However , with multiple different vendors cycling in and out of each house every time , quality became inconsistent and repair completion timelines extended . The Main Street Renewal team identified inefficiencies within the process and decided to break rank from the industry norm and pursue a different approach . With this deviation , a dedicated

72 October 2017