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15 a six-month period to make sure it ’ s working effectively for us , before we then roll it out company-wide .”
Meltzer notes that technology is advancing so rapidly , it ’ s important to avoid a “ knee-jerk ” reaction to buying every shiny new toy available . “ When you ’ re investing hundreds of thousands of dollars in new solutions , it ’ s important to make sure these advancements can help your business today . And have the patience to wait for the right technology that works for your organization .”
While technology can provide opportunities , it also represents
a challenge for the industry as a whole believes Meltzer . “ The biggest issue we face is with training ,” he says . “ Sometimes technology is like the human brain and we ’ re only using 10 % of our capacity […] so it ’ s important our technology training team reaches all of our staff so they appreciate the true power of the tools they have at their disposal . Plaza ’ s CEO Richard Wood is a builder first , a former superintendent , who believes in empowering people through workshops and mentoring – it ’ s part of Plaza ’ s forwardthinking philosophy .”
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