Construction Magazine September 2014 | Page 291

M + W Group australia
Regardless of which office is approaching a project , the standard operating procedure ( SOP ) will be the same .
“ M + W has one SOP that uses knowledge transferred from all global entities within M + W , intercountry or regional engineering , resource support , and a ‘ lessonslearned ’ culture ,” Kimber said . “ We ensure that quality and commissioning starts on Day 1 .”
This doesn ’ t mean they approach every project the same way , though . M + W uses customized solutions to meet the needs of each customer . This is streamlined thanks to all of its engineering processes being done in-house .
An Open Book Approach Tackling projects in this manner works so well mainly because of M + W ’ s open book approach .
“ This allows M + W to provide a ‘ total facilities solution ’ under one roof , and for efficiency and consistency ,” Kimber explained . “ It promotes ‘ fast track ’ projects ’ success since design and construction are overlapped . We have proven that time and cost can be reduced when compared to a lump sum approach — where typically the design is not fully completed when issued for pricing to contractors .”
This emphasis on openness is a boon to business in more ways than just increasing efficiency . It also allows for increased dialogue between M + W and its customers .
Kimber believes the approach is built on transparency and trust , and that everyone benefits from it .

“ We seek to be open , honest , transparent , and true to our word . At times this doesn ’ t help us when we are competing against local contractors or clients that are blinded by the cheapest price .”

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