DR . OZAN KÖSEO�GLU
78 approach to the implementation of technology in order to navigate what he describes as a more “ commercial constraint ” environment . “ The only way to make something really efficient and robust , like an airport , is to readjust the very nature of how you can deliver a product ,” he says .
“ Which is where technology comes in . It ’ s very critical to apply technology in the right way and the right places in order to deliver the very best project we can in the limited time environment .”
As Köseoğlu notes , the complete lifecycle of an airport project does not end with the finished construction . Once the airport goes into the operations phase , the requirments of the stakeholders shift but the complexity of the infrastructure remains .
Through operations , the end user and the passengers become the key cog . Airports after all are a business venture and so they must be able to make money from the airlines that use them and the passengers that travel through .
In order to do this , passengers must enjoy the airport and journey experience .
This is where the successful implementation of technology proves crucial once again .
“ When passengers commit to a flight , the experience starts the moment they set foot inside the airport doors ,” says Köseoğlu .
AUGUST 2018